The best way to get free shit on Amazon is to order something shipped and sold by Amazon. Missing catalog entry This product is missing necessary information; please add the necessary product information for your home country marketplace. If Amazon approves the claim, you will have the opportunity to appeal. When it comes open up chat support and say the box was empty or just had packing material. A-to-Z on the Amazon Prime seller’s side. If Amazon rejects the claim, the process is over unless the buyer appeals. The item was supposed to be delivered to an Amazon Locker, but when I entered the code and the door opened, the locker was empty. A buyer claims the item itself is missing from inside the box. I purchased an … When you’ve picked all the items on the list, tap “Review Replacements” to see the customer’s responses and check for messages via in-app chat. Unopened and undamaged delivery box. This product must be removed. FBA item. If you win the A-Z, your ODR will not be dinged. Product details missing essential information. Amazon made me wait two days, and then sent a new package which arrived today. The items were supposed to be here Monday, but didn't arrive. Put the replacement item aside in the cart. This morning, I decided I'd had enough of Amazon and reordered the missing item from B&H, with whom I've never had any problems. Even though you know items are missing, you will need to prove it to Amazon with more than just words. • Not an hour later, my package tracker notifies me that the officially non-existent item is scheduled to be delivered on Tuesday. If Amazon ultimately approves the claim, your account will be debited for up to $2,500 of the value of the buyer’s purchase and shipping. Please help. Order stuff and say the box was empty to chat support. If your order was fulfilled by Amazon (FBA) but is missing an item, we apologize for the inconvenience. i've received 1 item (amazon delivery). But this may work for home delivery too. It said it was delivered and signed by me, but never showed up. I've ordered three items on amazon on prime day worth about 100$.amazon used USPS for 2 items and Amazon delivery for 1 item. 4. Unfortunately, since Amazon does not provide tracking information to third-party sellers for FBA items, Amazon requires the buyer to contact Amazon Customer Service directly to request reimbursement for the missing item. Amazon says they will launch an investigation on missing items. product missing a title This product must have a title before it can be sent to Amazon. Amazon refusing to issue refund on missing delivered item So i've been dealing with Amazon for over a week not trying to get a refund for an order I placed. 5. This doesn't work with third party sellers. My shipment procedure makes it almost impossible that the item was shipped from my warehouse to FBA with a missing item (item has to be repackaged in order to be shipped). 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