Condenser Coils. This complaint is usually the result of a defrost problem. How to replace a defrost sensor in a side-by-side refrigerator. We were busy … read more If you need any other refrigerator help please refer to my refrigerator repair guide. 4. I have cleaned all of the coils, opened the bottom back and cleaned and made sure the fan was running. If … As a rule, refrigerators maintain 36 to 40 degrees F. in the refrigerator box and 0 to 5 degrees F. in the freezer box. The door gaskets in a refrigerator ensure a sealed closure every time you shut the door. This is probably the most common problem when it comes to refrigerator cooling issues. When I came home from work today the interior of both freezer and refrigerator was 65 degrees. The evaporator fan motor was not getting any power. Temp is at 60 degrees. Open and close the refrigerator door; whether it's a side-by-side or freezer-on-top model, the blast of air when you do this sometimes makes the freezer door pop open. I just returned from a trip and found the refrigerator not cooling. Or should I replace the defrost timer or both including the thermostat? GE PSC25NSWCSS side by side refrigerator. To check the evaporator fan motor, open the freezer door and then manually activate the freezer door switch. Our side-by-side Kenmore Elite refrigerator was not working properly and I diagnosed the problem as a defective refrigerator air diffuser that was restricting cool air from the freezer compartment from entering the refrigerator compartment. The other day I wrote about how our refrigerator was warm (50 degrees) yet our freezer was cold (0 degrees). GE Side by Side fridge side cold, freezer not freezing. If the evaporator fan motor is not working, the freezer will not cool. Replaced the board at a cost of $175.00 and fan started working fine. A refrigerator not staying cold enough is a hassle, as you are at risk of spoiling the foods inside. The condenser coils, located underneath or on the back of the appliance, get rid of heat. Refrigerator side seems to be fine. There are many potential problems with the appliance If you are dealing with the GE refrigerator warm on the freezer and on the fresh food section. My 7 year old GE Monogram 48" side by side built in refrigerator is not cooling. I need to know how to fix a GE side by side refrigerator. So we will pull it out from the wall and unplug it. The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. Also be careful not to melt the refrigerator’s plastic parts. If the evaporator coils are frosted over, the refrigerator will work harder to remove heat. If the evaporator fan fails, the refrigerator can not circulate the cold air around. Including top-freezers, bottom-freezers, and side-by-side models. This page will walk you through refrigerator fan motor diagnostics for GE electronic refrigerators. The water in the reserve had frozen. My GE model ZISS420DMBS is not cooling. The fan in the refrigerator was really loud, sort of like grinding or so. This is for a Whirlpool refrigerator, but the main ideas are the same for all refrigerator brands. Refrigerator not cooling. I tried setting it to a lower temp to see it f it would make a difference but it doesn't. Freezer working but refrigerator side is not. GE Refrigerator Not Cooling. Reply. Cassidy. I have a GE side by side refrigerator with bottom drawer freezer. My GE refrigator model GSL251GRB-BS only bottom part of the frezzer working and refrigator side not getting cold Help. It is still set at 37 but it won't get there. Refrigerator Not Cold or Too Cold. EXAMPLE: 9=Super Cold and 1=Minimal Cold Make sure the temp control for the freezer is as high as possible. The fridge might be in showroom mode. Ge profile refrigerator not cooling. Regardless of the Kenmore model, such as a Kenmore side by side refrigerator freezer not freezing or a Kenmore bottom freezer not freezing, the causes typically are the same. Share it! My Ge refrigerator is not cooling in the fresh food side, but is freezing in the freezer compartment. Check out this handy guide below to find out how to replace your evaporator fan. The freezer is working but the temp is at - There are a number of simple problems that can cause your refrigerator section to stop cooling when your freezer is still freezing your food. When did that start? Most often, this problem is caused by something easy to fix. Fridge Lights Are On But Not Cooling A part within the refrigerator/freezer may have failed or the fridge needs time to begin cooling If the power has just come back on and the refrigerator is running, the fridge may need time to begin cooling again. I will say up front it is not overloaded, both doors are sealed just fine and it runs all day and night (although I will say I can't decipher specific sounds but it doesn't sound any different). Make sure the freezer is at the CORRECT cooling position. Faulty Door Gaskets. If it fails, you might need to replace it. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Step 1 Push the refrigerator’s plug fully into the household outlet. Anyhow, next day my freezer is cold but my food is no longer frozen. Obviously the ice-maker no longer makes ice and when the customer service agent asked if there was a huge snowy build-up in the back of the freezer, there is. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. The walls of the freezer are very cold and the refrigerator side is "cool". On most refrigerators, the fan motor will not run when the door is open. Author. I read that someone else had this issue and reset it to the recommended settings: fridge 37 and freezer 0. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. Yesterday, we noticed that our GE Profile fridge (model #PSS26MSTD SS) was freezing the vegetables in the crisper drawer and the water dispenser was not working. This morning we came down and the front panel on the freezer side where water and ice are dispensed was not lit and was not working. NOTE: Your fridge/freezer temp … 0. So I replaced the main board and now the fan is running and the freezer compartment is freezing but the FF side is not cooling. The HIGHEST number on your temp dial is the COLDEST temp. Any suggestions?? Check your temperature settings on the freezer side. Unplug the refrigerator and plug it back in again. Replace the defrost sensor if it shows no continuity at around 0 degrees F. July 20, 2015. If the defrost sensor trips because it's not working correctly, frost builds up on the evaporator fins, eventually making the refrigerator and freezer not cool well. Shirley Luo. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. Locate the fan in the back of the freezer section, and check to see if something is keeping it from turning. It'd get loud then soft, then loud again. The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. Step 2 Close the door and verify that it sits on its seal properly. The freezer is not getting cold enough. I purchased in 2003 a ge side by side model #gsl25jfpabs. Since last weekend my refrigerator (GE Monogram side by side) temp has raised a few degrees, it has always been dead on 37 degrees and now it is in between 40 and 42 and won't go down. 1. Reply to Martha B Tavera-Gamboa 1 year ago Sounds like this is likely the controller board. Refrigerators are available in a variety of sizes, finishes and styles including French door refrigerators and side-by-side fridges with ice makers and water dispensers, many are counter depth in design to fit nearly flush with your cabinetry. There is no frost build up - Answered by a verified Appliance Technician. GE Refrigerator Forced Defrost Mode Before you start the manual defrosting process, you have to remove all of the contents from the freezer compartment. GE profile refrigerator not cooling troubleshooting (Fuse Issue) Joined Sep 15, 2013 Messages 3 Location corpus christi, tx . Problems with a GE refrigerator not cooling can be troubleshot with a series of steps. I have a ge profile Arctica side by side refrigerator. 2. Everything was working fine until we left the refrigerator side open for about 15 minutes while cleaning out the refrigerator. The condensor fan was not working so tested the main board and determined I needed a new board. It's been shut for about 36 hrs since I cleaned it and it still isn't cooling properly. 0. I have no idea what is w … read more To determine if the evaporator fan motor is defective, try turning the fan blade by hand. Report This by Manage My Life. According to GE, you should not operate your GE profile refrigerator longer than six months without defrosting the freezer compartment. Evaporator Fan is not working. Reply. Freezer Section is Working, Refrigerator Not Cold. The defrost thermostat is not the cold/temp control thermostat. In this GE refrigerator repair guide, I will walk you through the steps in repairing 2002 or newer GE side-by-side refrigerators that are not cooling. Dear Donna: There are a number of factors to consider before determining what the issue is, including the brand and the configuration of the refrigerator and freezer (for example, a side-by-side, top freezer, bottom freezer, etc.). Thread starter Girlscout58d; Start date Sep 15, 2013; G. Girlscout58d Premium Member. 2 years ago How can I contact you? Sep 15, 2013 #1 Model Number GSL25WGSABS Brand GE Age 6-10 years Hi, I came home from out of town to find my GE Side by Side (GSL25WGSABS) fridge side cool but freezer side not … In 2002, GE redesigned their side-by-side refrigerators. I know the refrigerator was working prior to cleaning because I took water out that was very cold. The control panel also notifies users when the door has been open for too long or when specific functions, such as the quick cool or freeze option, have been selected . We use cookies to give you the best possible experience on our website. This GE refrigerator fan motor guide is for GE’s electronic refrigerators made after 2002. If your General Electric (GE) side-by-side refrigerator is not cooling properly or is not cooling at all, there are several potential problems with the appliance that could be causing the problem. I noticed the divider panel was extremely hot to the touch so read on your website what to do. November 29th, 2012 . The solution when they fall and break from the load is to buy a replacement shelf. You can use volt/ohm meter to check the defrost sensor for continuity. Hope you got that replaced and it fixed the issue! The shelves in the freezer for many of them are too small. The main board controls the fan motors on these refrigerators. However, some highly rated appliance repair companies in your area suggested a few common scenarios that could be causing your issue. Need help with which way to turn the dial to cool your fridge or freezer? The freezer fan, which circulates air over the cooling coils, may not be working. The side-by-side GE Profile refrigerator has an electronic control panel that allows users to change the freezer or refrigerator temperature as well as operate the water and ice dispensers. The fridge temp read 45, even though it was set to 39. 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