Open the Fitbit app. 2. Took out batteries. Thanks for your reply, but no message can help me. 14:53 Tap the Today tab > profile picture. Does it appear when your Aria tries to sync your data? In order to better assist you, please provide more details about the error message. While trying to sink from the fitbit app, it asks to click the wifi button in the battery compartment, which I do, and can see the setup message on the front of the scale, then the app searches for the wifi signal but a message flashes at the bottom of the fitbit app that says "an error has occurred. The warranty period, 2 years, was not exceeded. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. For instructions see the Apple help article. And than the scale falls out. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. Your scale is calibrating while it completes your weigh-in. The scale I replaced was the Renpho Bluetooth model which costs less than $50, and after using both, … Step 1 – Solve Fitbit Aria Step Off Error. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. Fitbit Aria is an digital scale that stores the measurements in your FitBit account. Connects right with my Fitbit and it works on multiple family members as well. I changed batteries, Tried 5 times, controlled the connections. This left me using the Salter every time I weighed myself, which was every morning for about two years. Once broken, the scale doesn't detect a zero load causing the display to loop between 'step off' and 'sensing' leading to battery drain. Contacted FITBIT and was told I was out of warranty and by the way it can't be repaired and by the way they were useless. It's good to know that your Aria is no longer showing the error message. Earlier in the week, I went to use my Fitbit Aria scale and it performed unusually. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. Is Fitbit Aria Step Off Error appearing? Once you've done this, weigh yourselves 5 consecutive times. It works fine now though. Finally, make sure that your scales are placed on a hard surface and you are stepping on them barefoot. While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. The Late Late Show with James Corden Recommended for you Creating your account is completely free, and takes about a minute. Do any of those codes sound like anything you may be experiencing? Why is my Fitbit scale recognizing me as a guest? You should receive an email from them soon. Moderator edit: updated subject for clarity. For more information, see Why isn't my Fitbit scale working? It gives an error message and will not work at all. Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". Running with music makes you happy! One dead set of scales, and an end to the relationship with Fitbit. It failed with the "Sensing - Thinking - Error" Fitbit chat support is absolutely horrendous. Your scale is going into standby mode until you step on it. Running with music makes you happy! I have removed the batteries and put them back in. I'm having the same problem with my Aria 1 as well .what do I do? Turns out you have to step off of the scale when the feet icon does so. Join an existing conversation, or start a new thread to ask your question. It randomly stopped working. The problem remains. Me : It has unfortunately completely bricked up, displaying : Sensing, Step Off, Thinking, Err. You can even have a "guest" feature on it. Video for blog post regarding a repair I made to the fitbit Aria scale. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. Sending your Wi-Fi information to the scale. If your scale consistently recognizes you as a guest, see help.fitbit.com. Nothing is happening. Any other suggestions? Your weight is unbalanced. Try again later." If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. Ya I ended up throwing it in the garbage! Pitch Perfect Riff-Off with Anna Kendrick & The Filharmonics - Duration: 9:35. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. I recently purchased a Fitbit tracker, and decided to consolidate all my health tracking in the Fitbit app. Biggest waste of money! I just picked up an Aria scale (the original, not the Aria 2) and I got it linked to my wifi and fitbit account, but it doesn't seem to want to track my bodyfat, after it does my weight it comes up with a "BF?" Then one incorrect step on the corner which lifted one side slightly and dropped back down, now receives Err message every time. the correct user in the Fitbit app or on the fitbit.com website. However, I'd like to thank you for letting me know the issue that your Aria scales are displaying. Your weight is unbalanced. El día de hoy mi báscula empezó a mostrar un mensaje de error en la pantalla (Hi - Sensing - Step Off - Thinkibn - Err) No se como @jfs8339 Welcome aboard to our Fitbit Community. However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. Finally, weigh yourself 5 time in a row in order to re-calibrate your scale and let me know if the error message disappears. One dead set of scales, and an end to the relationship with Fitbit. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit … The battery level is accurate as of the last sync. The scale will look for your Wi-Fi network then link to the Fitbit server. Step off the scale, and check the Fitbit app. Wait until the process completes before stepping on. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. I bought the Aria 2 scale on sale but it was still well over $100. However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. After that we got the message "ERROR 1" when standing on it. It works fine now though. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. Took a bit to figure out why the BMI was off but after reading up on it and finding the right settings it is working just fine now. 14:53 Step 2 Set up your account and device. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I've been trying to figure this out off and on for months. Until now no result. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. I bought the aria scale and It says that its connected correctly to the wifi network.. but when I step on it. Step 3. I also got the same error. Me : (I have tried replacing batteries, setup up wifi again etc) Stuart : Oh, no! Me : Do you know of this issue? Even though I've clicked the wifi button in the battery compartment. That's great news! Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". Another at around 13-14 months. Invite others to use Aria Air 1. Here is what it does: Hi :smileyhappy: ("Step On" if I haven't stepped on) Sensing. Keep posting and voting. The story is much longer than I can type here. Do not waste your hard earned money or time. If the device is nearby, turn off Bluetooth on it. Is Fitbit Aria Setup Error appearing? I've been a Fitbit user since 2015. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi / Sensing/ Thinking/ Error” cycle. Scale is on hardwood floor. - last edited on I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. Step 2. Creating your account is completely free, and takes about a minute. Choosing Regular or Lean modes “Lean” mode is intended for professional or very high-level athletes like marathon runners or body builders. Updated 17 November 2016 with Fitbit Area UART1 terminal logs. I originally bought one of these scales in 2018. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi. Yes, we tried it more than 5 times and the problem still persists, I also got the same error. Your feedback is greatly appreciated. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I'm done with Fit Bit products, never again. @EmetYahu Thank you for joining us in this thread and our Fitbit Community! If your Fitbit device doesn't sync, restart it. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. It will be a “.dmg” file. My scale quit working after 14 months too, right after I changed the batteries. Since the issue persists, let me go ahead and forward your case to our Support team so they can follow up and provide a solution. So no vertical storage. Another after around 12 months. Aria is a high performance scale, tracking weight, body mass index (BMI) and % body fat over time. The story is much longer than I can type here. I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. After easy, wireless set-up, your Fitbit aria scale taps into your home wireless network and uploads your information automatically to fitbit.com each time you step on the scale. Me : Do you know of this issue? @strart63 Welcome to our Fitbit Community! Your scale is going into standby mode until you step on it. 4. by If your scale doesn't turn on when you stand on it, you may need to replace the batteries. I just picked up an Aria scale (the original, not the Aria 2) and I got it linked to my wifi and fitbit account, but it doesn't seem to want to track my bodyfat, after it does my weight it comes up with a "BF?" Please make sure that your scale is placed on an even surface and you are stepping on it barefoot. Fitbit Aria Teardown. Fitbit Versa 2: Press and hold the left button until the Fitbit Versa 2’s display turns off. Is Fitbit Aria Step Off Error appearing? Buen día. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Temp and humidity normal. Finally, I stepped on it and it worked. First, if you haven’t setup the Aria Air, or cannot sync it. Tap the weight log for more details. The only time I used the Aria was when I wanted to log my weight in the app which was maybe bi-monthly for about a year. Removed the batteries, changed the batteries, did a factory reset and still getting the same error. I have also tried clicking the "enter network manually" link but it will kick me out before I can get everything entered or if I do get it entered fast enough it will still kick me out. When I have changed the batteries, the scale showed me the correct wifi. Kindly verify that the mobile device you are using, has Bluetooth on. Am I supposed to step off or somehow tell it yes I … Earlier in the week, I went to use my Fitbit Aria scale and it performed unusually. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. Intended use The Aria Wi-Fi Smart Scale is a body analyzer that measures body weight and uses bioelectrical impedance analysis (BIA) technology to estimate body fat percentage in Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". 10 January 2015. After a little while, “ERR” showed up briefly before disappearing. Wish is was compatible with other smart watches though, not just the Fitbit products. Shop Fitbit Aria Air smart scales from the official Fitbit Store. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. $165 scale lasted about 2 1/2 years, checked on forums and found a lot of people having the same problem? Too expensive to only last 14 months and Fit Bit does nothing to stand by their products. 5. Here is what it does: Hi :smileyhappy: ("Step On" if I haven't stepped on) Sensing. Step 1 – Solve Fitbit Aria Sensing Thinking Err. Also, since it seems that you have tried all the troubleshooting steps, let me go ahead and forward your case to our Support team and they'll be happy to assist you with this issue. Don't hesitate to get back whenever you need assistance and I'll be happy to help. I also just face the same problem. ‎09-10-2019 I used to love Fitbit but now seeing a pattern with their items dying the minute warranty is up. 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