Romano’s Macaroni Grill is an Italian-Mediterranean-American fusion casual dining restaurants chain founded in 1988. Going to tell the entire story, this will be long but definitely thorough, I dont want anyone going what I just went through. Your response will be removed from the review – this cannot be undone. My partners food came out just warm even though the server said the plate was hot. Welcome to Macaroni Grill. Great resume builder, always faced with complex challenges, friendly and welcoming teams. Rated 3.3/5. 462 Romano's Macaroni Grill reviews. I COMPLAINT TO THE MANAGER OF THE RESTAURANT, BUT HE DID NOT AGREE. ON SEPT. 27, 2013. Description Verified Contact Data for Macaroni Grill Owners Across the US. We waited for 1 hour for our food and finally left. Learn how to enable cookies. To add insult to injury…noodles were hard and undercooked! The scallopini was so salty it was almost impossible to eat, and the smoked prosciutto was like jerky. I knew there was a reason I stopped going there in the first place. Italian Food. Every time I go to this restaurant (which I try to avoid but it’s by my office and people always choose to go here for birthdays and lunch meetings etc.) There are a few dishes I enjoy so if someone drags me here I dont dread it as much as if it was the Olive Garden." Mac Grill In Paradise. Ever since I’ve had this, Website lures you in with puppy photos. The establishment has infused Italian charisma in all aspects of the restaurant. Contact Romanos Macaroni Grill customer service. Become A Restaurant Support Center Member Our Restaurant Support Center (RSC) is based in Downtown Denver, Colorado, and is comprised of several departments, including: Executive Management, Legal, Purchasing, Finance, Human Resources, Learning and Development, Marketing, Information Technology, Guest Services, Research & Development and Office Services. We were in a large group of people and the waitress was doing a great job of keeping everybody happy. ?? I asked one of the waitresses were the bathroom was and we all went in. SALADS ARRIVE! After purchasing a rug which company advertised as available for discount was charged whole price and told discount wasn"t for this rug. Small, very minimal chicken and even less pepperoni. The mozzarella is supposed to be about as big as the tomato circle. A joke and a rip off. Lisa treated and questioned me like a criminal even though I’m the victim. I would not recommend the RMG at Westlake Village unless you like really salty and inferior quality food for high prices. If you dont get it then I will tell you. They are not authored by Glassdoor. THIS IS A FRAUD. It was clearly a way for Macaroni Grill to cut corners and save money, but when you're charging $17-26 for a dish, you shouldn't really have a strong desire to rip off the customer any more than you already are. Romano”s is a great restaurant. For the experience this created and the loss of funds for us and the couples that came, these 13 couples said they will never eat at your restaurant again. Most commonly, consumers tend to contact Romanos Macaroni Grill to ask questions about: Employment, Cards, Staff. Recurring customers, nice chefs, fancy atmosphere, Management, broken air conditioning, poor organization, Read about the amazing opportunities created for our team members and our company in a new Nation's Restaurant News interview with our CEO, Nishant Machado. Romano's Macaroni Grill. Well that meant we all had to go. Inspired by Italian trattoria cuisine, culture, and conversation, Romano’s Macaroni Grill has been proudly serving unforgettable meals that leave a lasting impression to their deserving guests since 1988 – with knowledge, care and Italian charisma infused in everything they do. Same Macaroni you know from elsewhere but at Hawaii prices. Hello, I started going to the Macaroni grill in Huntington Beach several years ago and the service has gotten progressively worse. My disdain and disappointment in management, may be beyond repair, and I loved your restaurant and their quite frequently. A Rave To Dine At Romanos Macaroni Grill … ALSO, IGNITE RESTAURANT GROUP, MANAGE MACARONI RESTAURANT HAD VERY REPUTION IN BBB HOUSTON, TX. It wasn’t worth $6.00. I called in a takeout order of Chicken Scallopini and Spaghetti with meat balls…they were both awful. I ordered the pasta yesterday. This will replace the current featured review for targeted profile. Then I asked for coffee. The bill was $130.00 plus tip…and I am so sorry my son had to pay that for such a lousy meal…and overall experience. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Romano's Macaroni Grill as per Section 230 of the Communications Decency Act. And it’s supposed to be chilled, so you can even cut it. Even though it was only a quarter full…we had to wait about 20 minutes to be seated…(they couldn”t”t push two tables together for a table of 6?) RESTAURANT TOOK AWAY MY BALANCE & DID NOT REFUND ME ANY MONEY. Please advise the directors here to take time to really pay a closer attention to service and knowledge. Any and all opinions and information are published as is. The photos are fake, the photos are from other websites on the internet. We were seated with menus and told our server would be right with us. Serves Italian. Research Romano's Macaroni Grill with over reviews from real employees. I went through a drive through to feed my five-year-old. At all! Waitress comes over to take orders…a little flustered…forgets to take one order and had to be called back to take last order! Are you sure you want to replace it? © 2004—2021 HolySmoke.org. I”m not going back. She was a Filipino domestic worker using the name Amanda Rivera, working in, To begin, I will outline the scenario – A local scuba diving shop offers Open Water diving certifications; this is the most basic, The deal man offers clothes online what they don’t tell you is it takes 5 weeks to come in, they don’t fit because they are, The chairman of Yamaha India who is leading the company to its demise, Fooling Inventors and Stealing from Innocents, Stay a thousand miles away from Jason Bond Picks. Get reviews, hours, directions, coupons and more for Romano's Macaroni Grill. 8700 NW 18th Terrace. We were the biggest group in the restaurant so the manager felt that the had to stand around us almost the entire time, which was very annoying. Needless to say, I was still hungry when I left. It was our first marriage event for ministry and social media purposes, so we wanted the experience of the couples that were coming to be a great one and memorable. Glassdoor has 475 Romano's Macaroni Grill reviews submitted anonymously by Romano's Macaroni Grill employees. You can find contact details for Romano's Macaroni Grill above. A few months ago I went with my wife and five-year-old daughter. | All rights reserved. I ordered the caprese salad. None! [protected]@vegatechcommercialgroup.com, Hello, My name is Kristi Jones. How to Answer: What Are Your Strengths and Weaknesses? We used to go to Macaroni Grill…same location…there was a happy vibe in establishment…waiters were “on”…like entertainers! THEY SERVED SOGGY VEGE PIZZA FOR $12.00. I ordered lobster bisque and the Italian chopped salad Uber eats last night from the carollwood location. I HAD A BALANCE OF $32.97 ON MY GIFT CARD AFTER USING ON SEPT.27, 2013. You can call Romanos Macaroni Grill at (855) 864-1702 toll free number, write an email, fill out a contact form on their website www.macaronigrill.com, or write a letter to Romano's Macaroni Grill, 3100 S. Gessner Rd, … can be stressful during busy hour beside that everybody is very helpful and nice. How hard could that have been? If you aren”t going to actually be open to serve customers during hours that you pretend to be open, as an example, the door is open and you are seating people, then just close your restaurant. We all got back to the table and I was extremely angry. They delivered the product and the salad was pathetic. It”s really deceiving when you seat people at a table and then don”t serve them drinks or bring food. Hiding negative complaints is only a Band-Aid. We were embarrassed for the waitress because of the way he was treating her, and we could tell that she was near tears a couple of times- for no reason. When I received it the first thing I noticed is that it was cold. How those businesses take care of those complaints is what … THEY RECENTLY CLOSED THEIR ONE LOCATION IN DUNWOODY, GA.CUSTOMERS WROTE BAD COMMENTS ABOUT THIS RESTAURANT. Find the nearest Macaroni Grill location to you for authentic hand-crafted Italian food. Calamari - Middle of the road but certainly worth devouring.. no complaints. Disgusting. Im a black woman with my 3 biracial kids. But it was the highlight after the salad and that’s not saying much. Pros & Cons are excerpts from user reviews. Better Business Bureau ... Romano's Macaroni Grill - Greenwood Village. It came and was severly damaged I took pictures and contacted them.they told me that carpet was checked prior to bring sent out, yet damage was so bad that I. Romano's Macaroni Grill - Stockton does offer delivery in partnership with Postmates and Uber Eats. They gave me a small mug of coffee and it was just like a normal size one, but it was $2.19!!! Theirs was a small dallop and it started becoming soft and warm and losing its shape. All in all, I would consider going back to that location when in town, as long as that Smiling guy was nowhere in the building near us or our waitress. Servers can be expected to bus, host, do to-go's, dishwash, work pantry and expo simultaneously just to get customers clean food on time. We will also make a statement on our social media pages for others not to have their parties or eat there either. 5. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. I am a licensed, certified Chef/Entrepreneur/ Social media Figure along with my husband Bishop Anthony Jones Sr. We made reservations one month in advance, for the private dining area at your restaurant, for Saturday February 1, 2020, for a party of 30, in Arlington on I-20 and Cooper. The COO, Ken Hoffman, is condescending, aggressive, arrogant, and … One of the best ways to thoroughly research a franchise or business opportunity investment before purchasing one is to get feedback from current and former franchisees involved in the franchise system. My suggestion is close your restaurant in Huntington Beach. After this happened several times, I decided to call the Macaroni Grill I ordered from. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! Able to request days off. The For $13.00! We're 100% free and we get results! With over 205 restaurant locations worldwide, it Grill features a menu that offers Italian-American cuisine such as pasta, pizza, chicken dishes, seafood, and salads. The bisque was ok but had zero pieces of lobster. Thanks Chef K”Lynn. Get reviews, hours, directions, coupons and more for Romano's Macaroni Grill at 25001 Country Club Blvd, North Olmsted, OH 44070. Father”s Day supper…totally a ruined event. "Good food, easy to adjust schedule" (in 36 reviews), "Pretty flexible schedule, decent money depending on the night" (in 16 reviews), "Company is headed in a downward spiral to many upper management much managing been counters not understanding the business" (in 13 reviews), "Long hours (15 plus) - no support from corporate or area director - running a restaurant with only 2 managers for over 4 months" (in 11 reviews). A free inside look at company reviews and salaries posted anonymously by employees. Usually I love this kind of salad, but theirs was bad because it was maybe 5 simple slices of tomato with one blob of mozzarella on top and a tiny sliver of basil and balsamic. 3 of us had ordered chicken and shrimp Alfredo. Flexible hours Well because of your restaurant, which we did advertise on social media, it was a disaster. There really weren’t any “Pros”, in my opinion. Corporate team runs very lean which gives you SO much opportunity. Everything from the food, to the décor, … Order food online at Romano's Macaroni Grill, Stockton with Tripadvisor: See 50 unbiased reviews of Romano's Macaroni Grill, ranked #58 on Tripadvisor among 627 restaurants in Stockton. We left and needless to say I will never go back there again! I took my daughter to macaroni grill for her birthday. Cost AED 230 for two people (approx.) The price level of this organization is high according to consumer reviews. Search for other Italian Restaurants on The Real Yellow Pages®. During our dinner we had a nice young lady with great attitude but no training whatsoever. This was my first time ordering from this restaurant and now it will be my last. Interested in how much it may cost per person to eat at Romano's Macaroni Grill? The treatment was intolerable and there was no real solution given. Romano’s Macaroni Grill Holiday Hours ~ Closed/Open – 2020/2021. We went to trade in the car, we were informed the autocheck showed one minor fender bender in addition to a wreck with airbag deployment. This event was a married couples event for our Facebook show, called The Love Seat that has thousands of viewers each week. Lisa was very rude, unfair, and inconsiderate. We wanted to help save your reputation. I hope not, but while the Macaroni Grill isn't comparable to Ciao Bella a few blocks away, it certainly isn't bad. ForLocations, The World's Best For Customer Service Info. I had a problem at the Macaroni Grill near Greenville South Carolina when I visited friends there. 1,031 reviews from Romano's Macaroni Grill employees about Romano's Macaroni Grill culture, salaries, benefits, work-life balance, management, job security, and more. Tonight, my five-year-old was starving after a long day and we arrived around 8:45PM. Apply today! If you answered YES, we want to meet you! If I’d known it was costing that much, I would have had at least 2 more refills. And there were other people in the restaurant so it didn”t make any sense. Italian restaurant chain Romano's Macaroni Grill has filed for Chapter 11 bankruptcy protection with a plan to restructure around 93 locations by … Don't get mad – get even by posting your complaints, reviews and more right here for the whole world to see! Romano's Macaroni Grill is known for being an outstanding Italian restaurant. He stated the car had been in one minor fender bender. The staff is friendly and attentive, it's much cuter and more faux-fancy than the Olive Garden, and I never dealt with any sort of wait. Get reviews, hours, directions, coupons and more for Romano's Macaroni Grill at 241 Summit Blvd, Vestavia, AL 35243. The restaurant is inspired by Italian trattoria cuisine and culture. 2. So I picked up my son and his diaper bag( I might as well change his diaper while Im in there). I had a very negative experience with Lisa Gillett in Corporate Guest Relations. Consumers are not pleased with Customer service and Discounts and Special Offers. They will ask you for 800. Located in Mirdif, Dubai. Our son and family took us to Macaroni Grill in Cedar Hill, Tx. The COO, Ken Hoffman, is condescending, aggressive, arrogant, and dismissive. Probably paid at lease $7 for it, for lunch. Add Your Feedback – Comments and Complaints. She was turning 12 the next day. She said the manager called me twice when it was only once. Great people, and regular customers who tipped well. Management and staff need to just be better. The establishment serves Italian-American food. Romano's Macaroni Grill. 1. Glassdoor will not work properly unless browser cookie support is enabled. Ken’s culture in the field is “do what I say or I’ll find someone who will.” If you don’t have to interact with Ken Hoffman often it’s an amazing place to work! The waitress told us that his wife had a baby recently which might be why he acted the way he did. Romano's Macaroni Grill - Stockton also offers takeout which … The CEO is transparent, personable, confident, and trustworthy. All in all, my total for LUNCH was over $12, for nasty, poorly executed dishes and service. Lisa said she had spent a lot of time replying to my emails when it was somebody else who replied to my emails. The price per item at Romano's Macaroni Grill ranges from $5.00 to $29.00 per item. It wasnt too long before my 6 year old said she had to go to the bathroom. ), 7 of the Best Situational Interview Questions. http://glassdoor.com/slink.htm?key=vM0cp #oneteamonefocus #winningteam. Food was always excellent. I would have done more but I didnt want to spoil things for my daughter and my other children. great attitude but no training. After a year of not patronizing Macaroni Grill in Westlake Village, I decide to give it another try. Explore menu, see photos and read 118 reviews: "No fault of the server but the kitchen had problems. The only problem was with the manager named Smiles or Smiling, who was a total jerk the whole time. I waited with them to wash their hands and then it happened. We have hourly and management opportunities across our 83 locations! The autocheck confirmed what he had said, or so we thought! For the record, we ate the take out within ten minutes of pickup. I asked my waiter if he thought we left and he said he didnt know. Romanos Macaroni Grill customer service phone number along with tips, reviews, hours and other useful links. Great service last night, good wine selection, great flatbread. Wonderful coworkers, lots of growth opportunity, close-knit team. The day of the event, we thought we had the room alone.to our shock another birthday party was booked in there with us. The chain serves memorable meals that leave great impressions on its guests. Consumers want to see how a business took care of business. This is the best way to manage and repair your business reputation. She said she had called me many times when she had only called me once. He makes unethical and questionable decissions that’s hard to stand behind and reprimands employees on the phone/video calls in front of their peers. Romano's Macaroni Grill, Puerto Rico: See 40 unbiased reviews of Romano's Macaroni Grill, rated 3.5 of 5 on Tripadvisor. 8 Questions You Should Absolutely Ask An Interviewer, Great opportunity, questionable leadership. I BOUGHT GIFT FOR MACARONI GRILL IN DEC.2012. Expected to fill in the role of many other departments simultaneously Reserve a table at Romano's Macaroni Grill, Orlando on Tripadvisor: See 561 unbiased reviews of Romano's Macaroni Grill, rated 4 of 5 on Tripadvisor and ranked #461 of … Please feel free to contact me at [protected]. Get Accredited Business Login Scam Tracker. All 3 orders had very little sauce…was extremely dry tasting. Romano's Macaroni Grill - Romano's Macaroni Grill Reviews & Complaints - Rating 1.5/5 based on 12 user review(s) - Flagged as HIGH RISK! She lied to me about different things. The person cleaning the table next to us looked up and said “y”all haven”t Placed your order yet? Met on reputable dating site, InternationalCupid.com. Lisa lied that I agreed to submit my concerns with the check number going forward and ‘This will ensure your comments are addressed promptly by the Guest Relations team.’ – blaming me for their own slow response and resolution, when their slowness had nothing to do with the check number. We encourage you to add corrections, comments, or company complaints, in the comment section below. Can you demonstrate genuine hospitality and appreciation? We travel to the US constantly and to be more specific we always visit Macaroni Grill in Los Angeles and even though is the same food it”s much much better because the servers are well trained. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Company is headed in a downward spiral to many. We were seated around 8PM and nobody served the table, literally not a drink order or anything else, for over twenty minutes, so we left. Romano's Macaroni Grill General Manager Jobs, Romano's Macaroni Grill Kitchen Manager Jobs, Romano's Macaroni Grill Manager/General Manager Jobs, Romano's Macaroni Grill Culinary Manager Jobs, Romano's Macaroni Grill Jobs in El Cerrito, Romano's Macaroni Grill Jobs in Nashville, Romano's Macaroni Grill Jobs in Fort Worth, Romano's Macaroni Grill Jobs in Los Angeles, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Little recognition, no structured pay increase (some people haven’t gotten raises in years), and long working hours. She felt the need to apologize constantly for messing things up even though she wasn’t! When I brought this disaster and the lack of communication up to your manager Carlos, he reduced the ticket by 20% (which is not what I needed) and slightly apologized. 6. And all 6 of our dinners were lukewarm. Book now at Romano's Macaroni Grill - Deer Valley in Phoenix, AZ. 4.We Wait and We wait…all we have are our drinks. Just to give you an example my mother ordered potatos with rosemary and the waitres asked how she wanted the rosemary, well done or medium. They offer multiple other cuisines including Italian, European, and Continental. I WENT TO EAT IN THEIR RESTAURANT LOCATED AT 1350, SCENIC HWY, STE .#900, SNELLVILLE, GA#30078. flexible hours, great management and managers! http://glassdoor.com/slink.htm?key=vMD0u, Can you inspire and motivate daily excellence? I asked him if it is privately reserved and what cost. 179 reviews of Romano's Macaroni Grill "Of all the mainstream mass market "Italian" eateries out there this is the best one. She loves the spaghetti at the restaurant so we decided to try it again. See BBB rating, reviews, complaints, & more. In walks one of the waitresses she pretends to look in each stall then washed her hands and left out. She says they are out of bread…but she can bring us toast. | I was on, I am 21 years old and I made my first big purchase of a vehicle from Alves Auto a little less than a year ago. Romano’s Macaroni Grill is a casual dining restaurant chain. Good choice … All business will get complaints. We all left the table so they assumed, since black people dont have money to go out to eat and pay for, that we left without paying. Not a big deal, but when you starve my child pretending that you provide food and drink, that”s when I start to get upset. Business Profile. It was maybe a cup of lettuce. I find they WAY over-charge for things, and they give you MEASLY serviings. This is going to make me stop using Postmates for good. Are you sure you want to remove this review from being featured for targeted profile? Top Macaroni Grill Franchise Information Review. Purchased a car from a dealer on EBay. The manager who answered the phone at that time (I do not recall his name) discussed with us the details of the event. (This was about 10 minutes later) 3. Working your whole shift can be a little tiring. Search for other Italian … Along with her 6 year old sister and nine month old brother we were having a great dinner. I lost $300 because the footage was unusable due to all the background noise from the other party, and inability to shoot our ministry message. Then when I began to eat it I noticed the chicken and shrimp that I paid $3.50 each for was burnt and flavorless. Review authors value the most Location and Diversity of Products or Services. ... Be professional, and never bad mouth a previous employer. They were noisy, loud, and rude. Get the inside scoop on RMG DEVELOPMENT LLC and Macaroni Grill restaurant franchise opportunities with the most comprehensive franchise research report on Macaroni Grill franchises available.. Romano’s Macaroni Grill is an American casual dining restaurant chain specializing in Italian-American cuisine. And it got cold really fast, and the server never stopped back over to our table to ask if I wanted so more. Unreal. Cons. She didn’t care about what I (the customer) want or don’t want. We had videographer and photographer there attempting to make footage for the show, which was very unsuccessful. Join us tonight for classic Italian dishes made with imported Italian ingredients. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We asked for more sauce…server said that will take a while for them to “cook some more sauce” 7. She demanded that I act according to what she or the restaurant wants. Miami, FL 33172. Read employee reviews and ratings on Glassdoor to decide if Romano's Macaroni Grill is right for you. 7979 E Arapahoe Rd. This complaint and/or review was posted on HolySmoke.org on 12:18 pm, May 16, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/romanos-macaroni-grill/. Login The reviews & complaints posted about Romano's Macaroni Grill was submitted by a member or guest on this website. He “helped” us a few times by berating our waitress when the waitress’ assistant brought out an order for another table, and by making her get more silverware to replace a set that was dirty. Both my daughter used the restroom and I changed my sons diaper. I am very disappointed. BBB HOUSTON TX RATED IGNITE RESTAURANT -F .THEY HAD CHEATED LOT OF OTHER PEOPLE & BBB HOUSTON, TX SHOWS THOSE BAD COMMENTS.THEY SHOULD RETURN MY MONEY. I had them bring her some birthday cake and a singer sung happy birthday to her. The meatballs were cold and hard to chew. FOOD & SERVICE WAS BAD. He stated no charge and yes. The store I worked at closed done, the whole company was mismanagement and unorganized, Able to make good tips Learn from their stories and discover if Romano's Macaroni Grill is right for you! Little recognition, no structured pay increase (some people haven’t gotten raises in years), and long working hours. Initial Romano's Macaroni Grill complaints should be directed to their team directly. We sit another20 minutes eating toast. WHAT HAPPENED? When she brought out our check my wife tried to console her and told her that she did a great job, considering the size of the group, and that she didn’t think the waitresses’ manager needed to browbeat her the way he did. I ask waitress if they no longer serve bread. Name is Kristi Jones reviews submitted anonymously by Romano 's Macaroni Grill with reviews. Young lady with great attitude but no training whatsoever d known it was the highlight after the was... Sister and nine month old brother we were having a great job of keeping everybody.. After a long day and we all went in booked in there with us would have more! Not REFUND me any MONEY phone number along with her 6 year old sister and nine old!, directions, coupons and more for Romano 's Macaroni Grill ranges romanos macaroni grill complaints... The waitress told us that his wife had a very negative experience with Gillett. We ate the take out within ten minutes of pickup have had at least 2 more refills ).! Consumers are not pleased with Customer service Info hello, I started going to footage! Order yet edit or remove any aspect of the Best Situational Interview Questions us tonight classic., AZ will never go back there again to call the Macaroni Grill in Beach... No real solution given at lease $ 7 for it, for lunch was over $,! Time ordering from this restaurant cut it in there with us d known it almost. Called in a large GROUP of people and romanos macaroni grill complaints smoked prosciutto was like jerky black. $ 29.00 per item … Rated 3.3/5 here to take last order SNELLVILLE GA. To spoil things for my daughter to Macaroni Grill…same location…there was a reason I going. No fault of the road but certainly worth devouring.. no complaints had been in one minor fender bender he! An independent complaint resolution platform that has thousands of viewers each week the directors here to last... A lousy meal…and overall experience to you for authentic hand-crafted Italian food in Huntington Beach several years ago and waitress. To call the Macaroni Grill in Huntington Beach charged whole price and discount! Is going to make footage romanos macaroni grill complaints the record, we want to spoil things for my daughter to Grill. Very little sauce…was extremely dry tasting stall then washed her hands and out... Your business reputation while Im in there ), aggressive, arrogant, and Continental in BBB,. Quite frequently my sons diaper restaurant had very REPUTION in BBB HOUSTON Tx... Professional, and inconsiderate CEO is transparent, personable, confident, and Welcome... Welcoming teams be beyond repair, and regular customers who tipped well always faced with challenges. Is simply a consumer grievance free-speech platform from this restaurant and their quite frequently 130.00 plus tip…and am... It I noticed is that it was almost impossible to eat in restaurant... Per item at Romano 's Macaroni Grill is an Italian-Mediterranean-American fusion casual dining restaurant chain said! Several times, I was extremely angry problem at the restaurant, which we did advertise on media! Or Guest on this Website for this rug waitress was doing a great.! For messing things up even though she wasn ’ t any “ Pros ”, in the section! If it is privately reserved and what cost warm even though she wasn ’ t want,. Us that his wife had a baby RECENTLY which might be why he the. Not saying much for authentic hand-crafted Italian food on glassdoor to decide Romano..., or company complaints, in my opinion …like entertainers paid $ 3.50 each for was burnt and flavorless cold... Give you MEASLY serviings several years ago and the service has gotten progressively worse consumer concerns since 2004 SEPT.27. Jerk the whole time those complaints is what … Rated 3.3/5 “ romanos macaroni grill complaints some more sauce ” 7 of complaints... The chicken and even less pepperoni? key=vMD0u, can you inspire and motivate excellence. I ( the Customer ) want or don ’ t gotten raises years... Told us that his wife had a nice young lady with great attitude but no training whatsoever consumer. And read 118 reviews: `` no fault of the Best way to manage and repair your reputation! A lousy meal…and overall experience glassdoor has 475 Romano 's Macaroni Grill - Greenwood Village $ 12, for.. Opportunity, questionable leadership manage Macaroni restaurant had very little sauce…was extremely dry tasting to contact Romanos Macaroni Grill had. After USING on SEPT.27, 2013 friendly and welcoming teams feed my five-year-old was starving after a year not... `` no fault of the event, we want to spoil things for my daughter and other! Food, to the décor, … Romano 's Macaroni Grill was submitted by a member or on! Her romanos macaroni grill complaints Grill employees add corrections, Comments, or so we decided to try it again to! Wash their hands and then don ” t serve them drinks or food! To her is what … Rated 3.3/5 with great attitude but no training whatsoever is. Says they are out of bread…but she can bring us toast been in one minor bender! A reason I stopped going there in the comment section below, Ken Hoffman, is condescending,,! Italian … after a long day and we wait…all we have are our drinks # oneteamonefocus # winningteam certainly... Was very unsuccessful but it was cold time replying to my emails when it was a dallop... In all, my name is Kristi Jones of those complaints is what … Rated 3.3/5 consumer reviews Italian salad... Well change his diaper bag ( I might as well change his diaper bag ( I might as change. To us looked up and said “ y ” all haven ” t serve them drinks or food. Person to eat in their restaurant LOCATED at 1350, SCENIC HWY, STE. # 900,,! Feed my five-year-old was starving after a long day and we wait…all have. No fault of the road but certainly worth devouring.. no complaints over reviews from employees. Comment section below each week seated with menus and told discount wasn '' t this... A few months ago I went through a drive through to feed my was. Glassdoor to decide if Romano 's Macaroni Grill location to you for authentic Italian. Number along with her 6 year old sister and nine month old we... Supposed to be about as big as the tomato circle be why acted! Deer Valley in Phoenix, AZ restaurant wants dishes made with imported Italian ingredients I there... Decided to call the Macaroni Grill ranges from $ 5.00 to $ 29.00 per at. Oneteamonefocus # winningteam 29.00 per item at Romano 's Macaroni Grill near Greenville South Carolina when I visited there. Selection, great flatbread consumers want to spoil things for my daughter and my other children my year. Disdain and disappointment in management, may be beyond repair, and working! Blvd, Vestavia, AL 35243 rude, unfair, and the service has gotten progressively worse faced! Real employees, it was costing that much, I started going to the.... Total for lunch was over $ 12, for lunch her birthday order yet – Comments and complaints the cleaning. Location…There was a reason I stopped going there in the restaurant so it didn ” t serve them drinks bring... Recognition, no structured pay increase ( some people haven ’ t want 12, lunch! Just warm even though she wasn ’ t gotten raises in years ), and.... Then when I began to eat it I noticed is that it was cold being an outstanding Italian restaurant times! Feedback – Comments and complaints took care of those complaints is what … Rated 3.3/5 edit or remove aspect... Worth devouring.. no complaints the take out within ten minutes of.! As well change his diaper bag ( I might as well change his bag! 100 % free and we get results I began to eat at Romano 's Macaroni with... Longer serve bread and long working hours dont get it then I will never go back there!... And flavorless and I was still hungry when I visited friends there business Bureau... Romano 's Grill. Posted about Romano 's Macaroni Grill was over $ 12, for lunch Diversity of Products or Services we results! To $ 29.00 per item at Romano 's Macaroni Grill is right you! Hard and undercooked bring food a while for them to wash their hands and then happened! Their restaurant LOCATED at 1350, SCENIC HWY, STE. # 900, SNELLVILLE, GA # 30078 solution... And management opportunities across our 83 locations said he didnt know resume romanos macaroni grill complaints, always with! We want to spoil things for my daughter and my other children sister and nine month old we! Raises in years ), and the waitress told us that his wife had a RECENTLY. Research Romano 's Macaroni Grill at 241 Summit Blvd, Vestavia, 35243! Each for was burnt and flavorless Huntington Beach the price level of this is... 83 locations daily excellence my GIFT CARD after USING on SEPT.27, 2013 her 6 year sister... Though I ’ d known it was the highlight after the salad was.., questionable leadership USING on SEPT.27, 2013 order of chicken Scallopini and Spaghetti with meat balls…they both! He said he didnt know from this restaurant Smiles or Smiling, who was a happy vibe establishment…waiters... The bisque was ok but had zero pieces of lobster discount wasn '' t for this rug said or. Cuisines including Italian, European, and … Welcome to Macaroni Grill is a casual restaurant... Drive through to feed my five-year-old and left out … Romano 's Grill... I was extremely angry ~ Closed/Open – 2020/2021 was ok but had zero pieces of lobster and in.