Every couple of days the Leviton devices come up as "Not Responding". LEVITON MAKES NO WARRANTIES, EXPRESS OR … Set up the switches using the Decora Smart Home App (don't use the My Leviton App). If you reinstall integration, how long does it take before devices go offline again? The locator LED will quickly flash green. Once the Hub is blinking blue, press and hold the control button for 7 seconds until the locator LED blinks amber, then tap the control button one time. Thanks for finding that bit in the support pages. Yep same here Bob I also tried to add a new dimmer and thru smarthings I can’t login to my Leviton account but the Leviton app logs in just fine. If I press the button in the app, it changes to “TURNING ON”, but does not turn on the switch. If I then go to the actual switch and turn it on, the status changes to “ON”, so it is communicating with the switch, just not controlling it. Put the Wink Hub / Wink Hub 2 into Exclusion Mode by accessing the Z-wave Controls through the options menu. The app update brought along bug fixes as well as a new firmware update to the Decora Smart line of hub-less Wi-Fi HomeKit switches … They all have a strong signal and are connected to the 5 ghz. The Decora ® brand offering includes switches, receptacles, lighting controls, home automation components, telephone devices, fan-speed controls and wallplates. If I turn on the switch physically, the status changes correctly, but if I try to change the state from the app, it does not change the switch and goes back to showing the device as disconnected. Leviton is no stranger to the light switch, and it was an early mover into the smart home space. BTW…the new app sucks! When pairing your Leviton devices, press and hold the control button until the light begins flashing amber. All Decora ® devices are provided in a broad range of colors to match or contrast with any decor. Remove from any SmartApps or Dashboards, then try again". What happens when you hold down the pairing button or the switch button too long? I think that documenting that it does not work with either app is the easy way to describe the problem. In the SmartApps, I see Leviton Decora (Connect) has me logged out (Leviton Login shows “Click to re-enter Leviton Credentials” even though I successfully logged into it twice). Successful exclusion will be confirmed by a long flash of green light from your Wink Hub / Wink Hub 2. In the My Leviton app select the menu button in the lower right corner. If you have any other information, questions or suggestions, please let us know. New firmware releases often result in a bunch of trouble tickets, so…. After a few weeks one went unresponsive. Here’s hoping that there will be a fix/patch soon… Deleting the devices/app and re-adding is getting old. My symptoms are slightly different. It also stopped working with events stored in the hub, so it is probably not an app issue. Smart home devices. I received a reply from support suggesting that I remove the Leviton Decora (Connect) SmartApp and then reinstall it. I would have to re associate the switches with their automations. Same here lasted a few minutes and went offline again I just opened a support ticket to see what they say. Which mobile app are you using? My Leviton connects the Leviton Decora Smart with Wi-Fi® Technology product family to your Android device as well as Amazon Alexa for voice control, no hub required! I tried installing another switch just to make sure my first one wasn’t defective, but it had the same behavior. I also filed a support request. We will reach out once we have more information. I recently purchased four of the Leviton DZS15-1LZ Decora switches, and I can not get them to work correctly. For a little while. Control of my Leviton WiFi switches stopped working yesterday. I connected them to the ground, neutral, line, and load wires as described in the instruction manual. Rated for LED and CFL loads up to 600-Watt, incandescent loads up to 1800-Watt or fluorescent loads up to 15 Amp, neutral wire required. The behavior is all since the 4/12 date. We are here to help. If the light on the module goes from flashing amber to flashing red/amber, you have factory reset the module. shaw.damon December 14, 2018, 4:32am #1 I have had 2 Leviton DZ15S-1BZ Decora Smart Switches go bad (quit working completely) in the past 2 weeks or so. ... wee morning hours and returning late from work makes me nervous. First: The switches work flawlessly. We certainly want to be able to deliver an experience that is reliable and offers peace of mind. And strange thing today…come home, they all show disconnected but when I physically turn on a light…within Smartthings the switch is now online! Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. Yes. 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