I will be sure and email the Leviton reps provided! WARNING: If you have a light controlled by 2 (or more) switches you must ALSO purchase and install a Leviton DD00R-DLZ at the second switch. In the My Leviton app select the menu button in the lower right corner. With power to the box turned off, unscrew and remove the wall plate and existing switch. Every couple of days the Leviton devices come up as "Not Responding". Also… every morning at 5:50am a command via ST turns on several sets of lights. Every couple of days the Leviton devices come up as "Not Responding". Decora Smart Wi-Fi Voice Dimmer with Amazon Alexa Built-in, No Hub Required, White, DWVAA-1BW $124.99 Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch, DW15S-1BZ I would get rid of them but I HATE the look of the Lutron ones. I am using the Classic App, which may or may not make a difference. I now have it up to about 75% reliability (sometimes it stubbornly refuses to reconnect). @Lars. Leviton Corporate - Melville, NY (Hours of Operation: Mon-Fri 8am-10pm EST, Saturday 9am-7pm EST) Corporate tech services handles residential line voltage wiring devices, Switches, Receptacles, Commercial and Industrial wiring devices, Straight Blade and locking wiring devices, LevNet RF, GFCIs and AFCI, Temporary power, Surge protective devices, Occupancy and Vacancy Sensors, Wallbox … It can be installed from the Leviton app. When I switched the load and line, I see the status light on the switch blinking, but it will still not operate the light. Once I delete and re add the wifi devices to ST it has typically been lasting only a few hours. Since my original post, the problem has gotten worse. It started working correctly and has been for 6 hours now. This important fact is buried in the middle of the documentation. I've returned two units and now I'm on my third with the same issue, so I figure it's not … I am having this same issue. Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. If I then go to the actual switch and turn it on, the status changes to “ON”, so it is communicating with the switch, just not controlling it. I also contacted tech support with details of my issue. Simple answer… the Leviton DZS15-1LZ are only for incandescent or halogen bulbs NOT LED or CFL bulbs. Works with Amazon Alexa and Google Assistant, No Hub Required. As for automation, I am not sure, as I noticed the devices being disconnected and would delete/reinstall before my automation would run. I updated the firmware on all of my devices last week and have not lost connectivity yet. I couldn’t turn the lights off nor could I reset the switches by holding them down. I finally spent the time to remove the Leviton SmartApp, reinstall it, and add the WiFi switches back into all the scenes and SmartLighting stuff. Like This. My last attempt, yesterday, lasted a few hours before I was logged out again. I have to remove them and totally reinstall them in Homekit. My advice: a. and kudos to MikeB for being right on the money. But it still has no connection. Leviton have done a terrible job of supporting their product. What I did was create a cron that checks avahi-browse for the switch not responding then send it a station-reconnect thru my UniFi API. @Lars I was able to access my switches via the “My Leviton” app, but not via the Smartthings app. Does anyone know of a fix? But you can have HomeKit do all the automation and control. I have installed 4 Leviton Smart devices - dimmers and switches - (DH1KD and DH15S) in my home. Leviton's Decora Smart accessories with HomeKit technology are designed to streamline home control using HomeKit-enabled accessories. I just received an email from Leviton stating that they have upgraded the firmware for their smart switches to deal with the disconnect issues. @xshopper @Barrett_Crowe Question to you guys who got logged out within a small amount of time. This will NOT work with a 'dumb' switch on the same circuit. Yep, there not reliable. If I go into the smartthings app and manually refresh the switch, it does detect the state change but won’t do it automatically. It uses their clear connect protocol. I am using HomeKit as the controller and AppleTV4G as a hub. Additionally, third party devices in the “Works with SmartThings” program allow expansion of the solution to include door locks, cameras, water shutoff valves, and other smart devices. Apple® HomeKit technology provides an easy, secure way to control HomeKit-enabled accessories using Siri® voice control on your iPhone®, iPad® or iPod touch®. Press question mark to learn the rest of the keyboard shortcuts. I also have Koogeek devices and an Ecobee thermostat and they work just fine. The first option is to simply tap on the settings icon in the top left hand corner of the app after opening it, and then by selecting “Update Firmware”. What a difference! Their switches look good as well but they don't fit a standard cover plate. I would just like a standard on/off switch that works with Homekit and Alexa! I yanked all mine out and sent them back after a week. My elgato eve bluetooth light switches have been rock solid, have never seen a single one of them go into the dreaded not responding status, both of mine have been in operation for over a year now. I went through a lot of trouble installing them but, despite that, I’m about to pull them out and replace with either Lutron or Wemo dimmers. Maybe you can get an answer from them. The firmware update process can be ran through a couple of different ways through the Leviton Decora Smart app. Installation should be performed by a professional electrician, not all structures are wired the same; therefore, results may be different than described below. I believe we have found the issue but want to make sure since I still cant explain why you would get logged out within 36h unless a device that was really offline was actuated. I have deleted the devices and “My Leviton” app a number of times now. @Lars, Powered by Discourse, best viewed with JavaScript enabled, Control of my Leviton WiFi switches stopped working yesterday. Thanks. Easily replace your existing single pole or multi-way switch with the new Leviton 15 amp universal led/incandescent decora smart Wi-Fi switch to allow control from anywhere. you can pull out the dimmer rocker on the side of the switch, that will disconnect power to the switch then just push it back in to get power back to the switch.. it's easier than going to your breaker box to shut it off.. the instructions refer to this feature as "air gap", I had 4 of these installed in my home and some would occasionally go unresponsive here and there.. I attributed poor wifi.. especially if the switches are installed in a metal gang box.. since I was already running Hass.io, I replaced the switches with the leviton z-wave versions and have had 0 issues with them ever since. They obviously have an issue that they don't care about. I'm done with Leviton. It uses the latest generation of Leviton’s dimming technology for smart lighting control for a single LED bulb in a hallway or a strand of holiday lights, ensuring LEDs do not glow when off. Please let me know if you see further problems. Also see how they work with Amazon Alexa, Google Assistant, Siri & Apple HomeKit I wonder if for some reason the device is somehow sending an invalid character sometimes while trying to get a DHCP address? And if this is not working, the only way to restore them is to do a factory reset and re-register the switch to Homekit and cross … Leviton dw15s 3 way smart switch install light flickering or not working at all (one way) Devices & Integrations Rob_Tak_Seamin (Rob Tak Seamin) October 11, 2018, 3:49am The lights are part of a 3-way switch where one side is a simple switch and the side I rewired was a dimmer. My Leviton connects the Leviton Decora Smart with Wi-Fi® Technology product family to your Android device as well as Amazon Alexa for voice control, no hub required! Scott Dudoussat Director of Technical Services, Energy Management, Controls and Automation - New Orleans T: 504 736 9810 x223 | F: 504 253 2957 | C: 504 289 2953 Leviton Manufacturing Co., Inc. www.leviton.com | sdudoussat@leviton.com, Thomas Morgan Director, Product Management, Energy Management, Controls and Automation – New Orleans T: 800-229-7256 ext 247 | C: 504-265-2398 Leviton Manufacturing Co., Inc. 4330 Michoud Boulevard, New Orleans, LA 70129 www.leviton.com | tmorgan@leviton.com. Same problem here with their Z-wave line (DZ6HD / DZ15S / DZ1KD). You can't even add a smart button for Leviton's plug-in dimmers and switches, which is too bad since those devices don't include a physical on-off switch or remote control. In the classic app a switch will show “OFF”. As others have said, I had to cycle the breakers to get them to respond. I’m having the exact same issue. Odd as I have had great performance when I switched over to z wave.. what are you using as your hub? I guess it isn't a unique issue. I guess in the long run, that's still better than switches that don't work! This is a appliance model. I’m having the exact same issue. It has not gone 24 hours since ST app update on the 12th I believe it was. Use a smart switch dimmer to brighten lights to 100% for dinner prep and dim to 50% for a romantic evening. Hi all, we have deployed a fix now. Its very annoying because I have automation based on when these lights are on or off. Their support never responded to the issues. Replaced with lutron. Use the free My Leviton iOS or Android app to add/name devices and to control them individually or as a … Now, I have some devices that don't respond to a reset. Works with Amazon Alexa and Google Assistant, No Hub Required. Leviton Switch stopped working. @Lars. In only a few weeks I've had multiple issues. After deleting the device, re-adding it, and then logging back into the SmartApp, it can last a couple/few minutes or hours. Use the following as a guideline to determine if you have a Neutral. I’m wondering if they are somehow interfering with the switches as video baby monitors can operate on 2.4 GHz which is the same as these WiFi switches. The only way to get them back is to turn the circuit breaker off and back on again. I have 5 installed in total and only 1 was acting up. @lars I see this was solved about 2 months ago but i am having the exact same issues as above. Smart outlet wifi . If it is still not working properly, it may be necessary to review the selected time zone. Is there a update I need to do? In return I got an extremely uninformative pdf document titled "Why do my Decora Smart Devices With HomeKit Technology Go Unresponsive?" I am having this exact same issue again! Coincidentally, my daughters showed up today with their kids and two baby video monitors in tow. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. This is great for your coffee maker to turn that on and off and it also works perfectly say for example a standing fan. Installation is e asy into existing residential applications. I also have 9 smart outlets which are not dimmers and much less expensive and they work with Smart Life app. Use a wi-fi controlled light switch to dim large chandeliers and recessed lights whether incandescent, CFL, or LED. Wow, great info. Any Ideas? Smartthings is not detecting manual changes in the switch but is able to control them. Sometimes will disconnect for 24 hours+ and then you need to do a factory reset holding the up button for 15+ seconds. I have a couple of Koogeek plug modules that are rock solid. I have not been able to reproduce the time variance. Resetting the breaker every 2 days is not a great long term solution! Control your lights and loads from anywhere using the free My Leviton app. Their firmware seems to get stuck after joining WiFi but before obtaining an IP address. The pico remotes are nice too. DO NOT disconnect any wires. 1. Was any of your leviton devices actually offline for real at the time and could you or an automation have tried to send a command to it? I have entered the issue on Leviton's support site but no reply yet. Keeping my fingers crossed. Hey @lars looks like I am having to log back into the Leviton app just about every day. To echo xshopper, I’ve experienced the same thing. How far apart are the nodes from the hub? It’s the DH15S model. Term solution the homekit/wifi switches installed, the support sucks, and then goes intermittently. You just checked and they work with Amazon Alexa and Google Assistant, No hub Required the same. 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